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Our customer centric team comprises product support engineers, technicians and specialised experts backed by technical support through our product support centre based in Sydney. With dedicated local teams, we can deliver emergency response field services, allowing our customers to get back up and running quickly, as well as planned works.
Miller’s best-in-class field service team, recognised for their quick turnaround, extensive product knowledge and expertise, can deliver the following:
Once required documentation and risk assessments have been completed on the full installation of your hitches, our dedicated service technicians – with over decade’s worth of experience in installing such equipment – will arrive onsite and install attachments meeting the required industry standards.
Once installed, our service technicians will run a series of tests to make sure your hitch is fully operational.
We understand the importance of regular equipment inspections to help build a total complete maintenance program that is preventative and focuses on machine uptime, reduction in maintenance spends and improvements in safety. As such, Miller offers a free, no-obligation on-site advisory service to help you reduce unplanned downtime and identify necessary preventative maintenance requirements.
For longer service life and protection, we have the capabilities to completely overhaul, redesign and fabricate buckets, liners and attachments to suit your equipment and needs.
We carry out our services to fit around your needs. We are fully equipped to conduct mobile plant repairs on site, however, can also complete repairs offsite in our workshop to ensure we are not interfering with onsite operations if preferred.
If your hitch is not working to capacity and requires corrective maintenance our Miller field service technicians can assess the issue and perform any necessary adjustments to fix it or optimize performance.
With a dedicated fleet of Miller mobile repair vans fully equipped with a full set of tools ready to be dispatched to your location. If we can’t fix the problem right away, we’ll suggest temporary repairs that get our customers running again until a permanent solution can be arranged.